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DHL reverses parcel price increases

The transport service provider DHL is shying away from the dispute with the Federal Network Agency and is reversing the price increases in force since 1 January 2020 as an investigation of the brainbi price competition shows.

As DHL announced today, the parcel service will reverse the price increases for parcels, packages and additional services for private customers as of 1 May 2020. This is because the German Federal Network Agency had initiated proceedings against DHL on January 28, 2020 for a retroactive review of charges.

Price increases for private customers back to previous level from May

It is true that DHL could take legal action against the Federal Network Agency. In the dispute, the Federal Network Agency is of the opinion that the price adjustments as of January 1, 2020 would lead to significantly higher revenues than DHL had initially estimated. In other words: DHL is charging excessive parcel prices.

DHL counters this by claiming that on 1 January 2020 it increased parcel and package prices for private customers by an average of three percent after three years of price stability. This had become necessary as a reaction “to significant cost increases in the personnel and transport sectors and extensive investments in quality and service improvements”.

DHL shuns litigation

Although DHL does not share the agency’s assessment, it does not want to undergo a ‘lengthy legal dispute with an uncertain outcome’, as DHL spokesman Dirk Klasen puts it. All price increases would, therefore, be reversed. From 1 May 2020, the price level of 31 December 2019 is to be restored.

Klasen justifies the fact that the reversal of the increase is to take another three months with “the now necessary adjustments to the IT systems and the customer information, which must be physically available in the more than 24,000 acceptance points.

5 things you need to know this week: Twitter hack threatens US national security

Every Monday morning, t3n editor-in-chief Luca Caracciolo reports on five things that are important at the start of the week. This time the topics include a Twitter hack, the privacy shield agreement, Apple’s AR glasses and the question of why really good employees really quit.


You’re used to a lot from Elon Musk. Not infrequently, the Tesla boss tweets provocative things that sometimes influence the company’s stock market price. However, he is not to blame for the latest tweets: Hackers have not only taken over his account temporarily. Other celebrities like Barack Obama, Joe Biden and Bill Gates were also affected.

The attackers used the accounts of the affected persons to send out advertisements for a Bitcoin scam. Just over 100,000 US dollars are said to have been collected.

1st unprecedented Twitter hack shakes up industry

The unprecedented hack shows that social engineering is still a major security risk. According to Twitter, the attackers tricked employees on the network into giving them access to the relevant accounts.

This raises the question of how well Twitter is actually secured internally when individual employees can access accounts with millions of followers. The Bitcoin scam was relatively harmless then.

But what if countries like Russia or Iran gain access to such accounts? What if Joe Biden’s hacked account makes a voting recommendation for Trump shortly before the election? No wonder the US Senate is interested in the process.

Second European Court of Justice overturns privacy shield agreement

It is a battle that the Austrian data protection expert Max Schrems has been fighting for years – and once again he has been successful. After the European Court of Justice had already overturned the Safe Harbor Agreement in 2015, the successor agreement “Privacy Shield” has now been declared invalid. The agreement regulates the protection of personal data transferred from the EU to the USA. You can read what the ruling means for companies here.

3rd VW replaces new head of software

He has only been in office for two weeks, now he has to leave already: Christian Senger, head of the software division at VW, is said to have fallen out with too many players in the company – including the very powerful works council. Obviously the race to catch up with Tesla, which VW has proclaimed, is leaving its mark. The background information can be found here.

4. lenses of Apple’s AR-glasses allegedly already in test production

Augmented Reality is regarded as an important future technology – but more than simple smartphone AR has not yet reached consumers. A genuine pair of AR glasses for the mass market that looks good and is easy to use is still missing. But Apple is working on changing that. Apparently the company has already started test production of the lenses, and the device could appear next year at the earliest.

5 Why really good employees really quit

Losing them is a great loss for any employer: good employees. But what are actually the most important reasons for them to leave?

Our career editor Andreas Weck shows that it’s not always just about money, in an interview with the expert Karin Volbracht.

Researchers certify Google’s OS Fuchsia extremely high security

Google has been working on the new mobile operating system Fuchsia for several years. Time and again, the builds end up in the test labs of security companies, such as Quarkslab. They have now given the very early Fuchsia version the title “security fortress”.


Google’s mobile operating system Android should become more secure. This is what the advertising and search engine giant has set itself in 2016 and is simultaneously developing the mobile operating system Fuchsia. According to Google, this will not be the successor to Android, but probably at least elements of Fuchsia will flow into Android.

Fuchsia is no longer based on the Linux kernel, but on a new one called Zircon, which according to Quarkslab is much more secure. This is because it is a micro-kernel, which is less susceptible to attack, according to the French security company.

Fuchsia uses isolated components

The operating system is divided into individual components that use their own virtual file system. In addition, they each run sandboxed and separated from the micro kernel on the user side. The architecture is thus designed for maximum kernel security, so that a weakness in the Bluetooth protocol, for example, cannot be used to attack the entire system.

The components can and should communicate with each other, for example to send data or instructions to other components. According to Quarkslab, however, the architecture of the system makes it impossible to gain control over other parts or the entire system via a security hole – something that is also called an exploit.

Weakness in “legacy” interface

But Quarkslab did find a gap in their test series, namely in the legacy interface – in other words, compatibility with Android. You can find all the technical information about Quarkslab’s tests and the architecture of Fuchsia on the security provider’s website.

Note: In an earlier version of this article, Fuchsia was referred to as the successor to Android. At least according to official information from Google, Fuchsia is not supposed to replace Android.

Office work after Corona: How much home office will be left?

Many companies have understood that work in the home office works well, at least in part. Soon more office buildings could be vacant, according to a study by the Institute of the German Economy.

For months now, many employees have been sitting in their home office and the concept has proven itself for many companies: Siemens has announced that one in two employees will be able to work partly from their home office in the future, and even smaller companies such as Trusted Shops are sticking to the freedom of choice they have enjoyed in recent months.
A recent study by the Institut der Deutschen Wirtschaft, for which 20,000 office workers were surveyed, has now come to the conclusion that home office solutions are so readily adapted by many companies because they save costs. According to figures from the employer-oriented institute in Cologne, 14.8 million employees were already working in offices in 2018. Almost half of these were already working from another location, such as from home, on occasion in 2018/19. According to the survey, this would be possible for another 39 percent.
Now that the companies have recognized the potential, the number could rise significantly in 2020 and in the following years. Even though the term home office is used in a wide variety of contexts – from situational work at home to regular daily teleworking to telework-only jobs – the researchers believe there is likely to be an expansion of different remote working forms.

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Companies could do without some of the offices
But what does that do to the need for office workplaces? This is where the experts are divided. While the IW researchers assume that over time companies will give up some of the space they have rented, this naturally presupposes that employees either share office space or move in with completely different desks, as is the case with Microsoft, for example. Landlords of office services, on the other hand, are more likely to assume that additional capacity will be rented for a longer period of time due to the applicable distance regulations. However, no clear trend can yet be observed in coworking spaces.
In the long term, at any rate, the IW researchers assume that there will be less office space in demand. They estimate that around ten percent less office space will be needed – a figure that could exacerbate the vacancy rate for office properties in the major cities in particular. On the one hand, this could affect recently created office space around metropolitan areas such as Frankfurt or Munich, but on the other hand it could also affect office space in small towns and rural areas, which has been declining for years.


(Junior) Business Intelligence-Analyst (m/w/d)

We are a successful publishing house of the Klett Group, which focuses on the publication of teaching materials, specialist information (print and digital) and software for school administrators and teachers and are looking for one:
(Junior) Business Intelligence Analyst (m/f)
You will support the development and expansion of our BI, reporting and planning tools in a complex environment with different subscription offers (print and digital).
At the interface between business units, marketing, customer service and controlling, you will actively participate in the transformation of the company from a traditional publishing house to a digital content and software provider.
You will provide the necessary KPIs and information for data-driven corporate management and communicate your findings to various internal stakeholders.
You will look after our existing BI systems (in particular Tableau, Alteryx Designer, IBM Cognos TM1) and continuously develop them further.
In project teams for the realignment of our ERP and CRM system landscape, you will play a leading role.
You have successfully completed a degree in business informatics, computer science or a comparable course of study.
Ideally, you have been able to supplement and complete your theoretical knowledge with initial practical experience.
You think analytically and quickly familiarise yourself with new, complex issues.
You are technically adept and confident in using common tools such as Excel.
Ideally you have experience with Tableau, Alteryx, OLAP, SQL and SAP.
You are characterized by above-average commitment and a high degree of resilience.
You work independently and responsibly, are very well organized, communicative and a team player.
We offer you the opportunity to contribute and develop in a performance-oriented, entrepreneurial and modern working environment. You will become a member of a committed and motivated team and take on responsible and varied tasks. In return, we offer you an attractive and performance-oriented salary and introduce you to all relevant processes to ensure your continuous development.
Have we aroused your interest? Then we look forward to receiving your complete application documents, including samples of your work and stating your salary expectations and your earliest possible starting date.
Flexible working hours
Company ticket
Central location
Company social benefits
Employee events
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